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#contactcenterworld, @atentocorp, @topemployer
Sao Paulo, Brazil, Feb, 2018 -- Atento S.A. (NYSE: ATTO), a provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, was certified for the fourth consecutive year as one of the companies with the best working policies in Brazil, according to the Top Employers Institute.
The seal is only awarded to organizations that meet the highest standards of excellence in career conditions. Participating companies get their HR best practices evaluated in areas such as: talent strategy, workforce planning, on-boarding, training and development, performance management, leadership development, career and succession management, compensation and benefits and corporate culture. Results are audited by an external consultant, which validates the certification. Being a Top Employer means that the Company has an HR environment that offers good working conditions and that it continually strives to develop its people.
"It is with great pride that we receive this recognition, which reinforces our culture of placing value on human capital," said Mario Camara, Managing Director of Atento Brazil. Mr. Camara added, "We are inspired each day by the commitment of our employees to always provide the best customer experience in the market, as well as how they take on our values of commitment, passion, integrity and trust. This award belongs to the entire Atento team."
According to Majo Martinez Campos, Atento Brazil Human Resources Director, "Our Company is one of the largest employers in Brazil, with approximately 78,000 employees. We are proud to be considered also one of the best employers in the country. This is a recognition to the role our Company plays in our communities by generating economic development and employment, as well as investing in policies that support people in the pursuit of career opportunities at all stages of life."
#contactcenterworld, @atentocorp, @topemployer
Posted by Veronica Silva Cusi, news correspondent
Source: Atento
About Atento:
Atento is an employer in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Brazilian urban centers Sao Paulo, Rio de Janeiro, Salvador, Belo Horizonte, Porto Alegre, Goiania, and in the cities of Campinas, Sao Bernardo do Campo, Santo Andre, Sao Jose dos Campos, Santos, Ribeirao Preto and Feira de Santana. Atento Group is recognized in the CRM BPO sector in Latin America, providing customer experience through solutions, its integrated multichannel / omnichannel platform and the investment in new technologies and added-value services. Strong expertise in CX, UX. Recently acquired integrally a company specialised in backoffice (/digital backoffices/rpas) and also an acquisition to expand our capabilities on collection (early/late).
Published: Thursday, February 15, 2018
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