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News : Atento Recognized as the Best Place to Work for in Peru in 2018

#contactcenterworld, @atentocorp, @gptw_us

Lima, Peru, Dec 5, 2018 -- Atento S.A. (NYSE: ATTO), a provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, was ranked number 1 in the over 1,000 employees category within the ranking of best companies to work for in Peru created by Great Place to Work(R). 

This is the eighth consecutive year that Atento Peru has been part of this ranking, and it is also the only company in its sector to appear on the list. This recognition reflects the commitment and actions carried out by Atento to support the wellbeing of its employees, to whom it offers a place to work and develop that prioritizes respect, diversity, sense of belonging, and camaraderie supported by people-focused practices and programs.

Normand Barahona, Managing Director of Atento Peru, stated that they are proud to be part of this ranking and thanked everyone at the company, "We are very happy to be the best company to work for in Peru. It is a recognition to our Human Resources programs and our commitment to having the best and most motivated team of professionals to offer the best customer experience on the market. We are committed to delivering the best practices for the professional development and motivation of our workers and we consider each of them to be a key part of the company's success and the service that we offer our clients." said Barahona.

#contactcenterworld, @atentocorp, @gptw_us

Posted by Veronica Silva Cusi, news correspondent
Source: Atento


About Atento:
Company LogoAtento is an employer in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Brazilian urban centers Sao Paulo, Rio de Janeiro, Salvador, Belo Horizonte, Porto Alegre, Goiania, and in the cities of Campinas, Sao Bernardo do Campo, Santo Andre, Sao Jose dos Campos, Santos, Ribeirao Preto and Feira de Santana. Atento Group is recognized in the CRM BPO sector in Latin America, providing customer experience through solutions, its integrated multichannel / omnichannel platform and the investment in new technologies and added-value services. Strong expertise in CX, UX. Recently acquired integrally a company specialised in backoffice (/digital backoffices/rpas) and also an acquisition to expand our capabilities on collection (early/late).
Company RSS Feed   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

About Great Place to Work:
Company LogoThrough proprietary assessment tools, advisory services, and employer branding programs, including Best Companies lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Memorable Numbers?

Read today's tip or listen to it on podcast.

Published: Thursday, December 6, 2018

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2021 Buyers Guide Automated Call Distributors

 
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Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
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InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
 

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