#contactcenterworld, @atentocorp
Sao Paulo, Brazil, July, 2019 -- Atento S.A. (NYSE: ATTO), a provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, was awarded with three LATAM Awards for the excellence of its customer experience and business process outsourcing solutions.
Sponsor message - content continues below this message
2022 '17th annual' Global Contact Center World Awards NOW OPEN
Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!
Content continues ….
The following cases have been recognized in the 2019 edition of the LATAM Awards:
- LATAM Gold Best Third Partner Company Operation for the case "Fórum Vivo" developed in partnership with Vivo Brazil
- LATAM Silver Best Human Capital Management for Atento’s human capital management practices in Colombia
- LATAM Bronze Best Customer Operations in Public Sector for the case "Teleworking: first case of citizen services 3.0" developed by Atento for the public sector in Argentina
Carlos Lopez-Abadia, Atento CEO mentioned, "At Atento we work closely with our clients to develop innovative customer experience solutions that increase customer satisfaction and deliver business efficiencies, thus becoming a source of competitive advantages for our clients." López-Abadía added, "We are very proud of being recognized by the industry for this work and for our ability to innovate in today’s increasingly digitalized business environment."
The LATAM Awards are the most important recognitions in Latin America in the CRM/BPO industry. Their main goal is to promote and reward best practices in the industry across the region. The award is organized annually by ALOIC (Latin American Alliance of Customer Interaction Organizations). Participating companies must have received a national award in the same field the previous year.
#contactcenterworld, @atentocorp
Posted by Veronica Silva Cusi, news correspondent
Source: Atento
About Atento:
Atento is one of the top 5 customer relationship management (CRM) and business process outsourcing providers (BPO) in the world and leader in Latin America.
With a footprint in 14 countries, we have almost 100 customer service locations with +150k employees.
Atento provides services to +400 clients, mostly multinational corporations leading different sectors including telecommunications, banking, financial, among others.
In 2019, we were ranked by Great Place to Work® as one of the top 25 best companies to work for worldwide.
Atento’s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE)
Published: Monday, July 8, 2019
| 7.) |  SNAPsolution Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use. netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall