Athens, Greece, July, 2019 -- The call center of Athens International Airport (AIA) has been honored for a second year at the annual "Teleperformance Greece CRM Grand Prix Customer Service Awards".
Established by Teleperformance Greece, a member of the Teleperformance group, the awards aim to promote and reward the best contact centers.
According to an announcement, AIA won the silver award for the excellent services offered daily in 2018 by its call center team, which responded to thousands of calls in a timely manner.
"We are very happy for the silver award… Congratulations to our people who everyday give their best, working in significantly demanding conditions, to respond to the phone calls of the passengers with courtesy, willingness and absolute professionalism," said AIA Terminal Services Manager George Zervoudis.
Athens International Airport.
The "Teleperformance Greece CRM Grand Prix Customer Service Awards" was held for the 20th consecutive year in Athens, with the participation of 44 companies from six business sectors, that employee more than 4,200 individuals in their contact centers.
Posted by Veronica Silva Cusi, news correspondent
About Teleperformance Greece:
Established in 1989, Teleperformance Hellas is the very first company to introduce contact centre outsourcing provision in Greece and -by far- the largest in the local market. It joined the Teleperformance Group in 1997 and in 2002 it became the Regional Headquarters for Teleperformance Operations in South Europe & the Middle-East. An ISO 9001:2008, COPC OSP, PCI DSS and ISO/IEC 27001 certified company; it operates under the leadership of the founding management team. Recognized as a “Best Place to Work” in Greece for 2013, it is present in Athens (with 2 different sites), in Chania and in Gjirokastër (South Albania); with a combined capacity of more than 3,800 state-of-the-art agent workstations, 364 seats dedicated to training and over 3,400 employees.
Published: Thursday, July 25, 2019
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