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#contactcenterworld, @optus, @ato_gov_au
Sydney, Australia, July 17, 2020 - The Australian Taxation Office (ATO) has extended its megadeal with telco Optus for managed network services for 18 more months. Australia’s revenue agency extended the decade-long deal as it continues to look for other telcos to create a new multi-sourcing arrangement.
The deal with Optus has been extended till 30th December 2021
ATO’s 10-year deal with Australia-based Optus covered data and voice carriage, telephone, local and wide-area networks along with contact centre infrastructure. The contract was supposed to expire on 30th June 2020 to pave way for 6 new managed network service bundles. The procurement is still incomplete, therefore the Optus contract has been extended for another 18 months in addition to supporting a successful seamless transition to a new supplier.
A spokesperson told iTnews that the extension comprises of 2 work orders, only 1 of which is extended for 18 months: BAU services. BAU services took up the majority of the contract. The second work order is for the renewal of managed network services (MNS) software licenses and maintenance for 36 months.
#contactcenterworld, @optus, @ato_gov_au
Posted by Veronica Silva Cusi, news correspondent
Source: https://itmunch.com
About Optus:
SingTel Optus Pty Limited is the second largest telecommunications company in Australia, and is a wholly owned subsidiary of Singapore Telecommunications. The company primarily trades under the Optus brand, while maintaining several wholly owned subsidiary brands, such as Virgin Mobile Australia and Boost Mobile in the mobile telephony market, Uecomm in the network services market and Alphawest in the ICT services sector.
About Australian Tax Office:
The Australian Taxation Office (ATO) is an Australian Government statutory agency and the principal revenue collection body for the Australian Government. The ATO has responsibility for administering the Australian federal taxation system and superannuation legislation. Responsibility for the operations of the ATO are within the portfolio of the Treasurer of the Commonwealth of Australia.
Published: Monday, July 20, 2020
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