#contactcenterworld, @dubberapp, @ATT
Melbourne, Australia, Feb. 22, 2021 -- Dubber Corporation Limited (ASX: DUB) (Dubber), announced that AT&T Inc. (NYSE:T) has deployed its Unified Call Recording and Voice Intelligence solutions on the AT&T Network through AT&T IP Toll-Free, AT&T Hosted Voice Service (HVS), and Cisco Webex Calling with AT&T.
The collaboration of AT&T Business and Dubber brings the Dubber Unified Call Recording and Voice AI to customers already on AT&T IP Toll-Free.
Dubber Unified Call Recording and Voice AI can be added to existing IP Toll-Free services. Customers can easily connect voice data - including conversational content, sentiment analytics and call meta-data to big data sets, applications such as Salesforce, and more.
"AT&T Business is again bringing industry-leading innovation to customers," said Steve McGovern, CEO, Dubber. "By eliminating the costs of legacy on-premise and application-specific call recording and then automating compliance, customer experience and call centre activity enterprises can gain an immediate reduction in capital expenditure and drive increased productivity."
"Voice data is one of the last great untapped resources for companies," said Rich Shaw, Vice President, Voice & Collaboration, AT&T Business. "By making data and insights from conversations more accessible, we unlock the potential to drive digital and customer experience transformation through voice. With the pandemic and acceleration of remote work, moving to network-centric and unified call recording has never been more important. Together with Dubber, we can help answer these customer needs on a global scale."
In addition to offering Dubber Unified Call Recording and Voice Data services with AT&T IP Toll-Free, the companies also announced Dubber Unified Call Recording service availability for businesses using Cisco Webex Calling with AT&T, as well as AT&T Hosted Voice Service (HVS) available today for United States customers.
#contactcenterworld, @dubberapp, @ATT
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Dubber:
Dubber is unlocking the potential of voice data from any call or conversation. Dubber is a scalable Unified Call Recording service and Voice Intelligence Cloud adopted as core network infrastructure by multiple global telecommunications carriers in North America, Europe and Asia Pacific. Dubber allows service providers to offer call recording for compliance, business intelligence, sentiment analysis, AI and more on any phone.
About AT&T:
Recognized as a worldwide provider of IP-based communications services to businesses, AT&T is also a provider of wireless, high speed Internet access, Wi-Fi, local and long distance voice, and directory publishing and advertising services. 
Published: Wednesday, February 24, 2021
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