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News : Auditor Confirms Quality Label of Azercell Call Centre
Baku, Azerbaijan, Dec 25, 2015 -- Azerbaijan mobile operator Azercell Telecom has successfully completed the recertification of Customer Contact Center EN15838 quality standard.
The operator reported that Company’s work has been evaluated and approved by the international auditors for its full compliance with the terms of recertification process.
Posted by Veronica Silva Cusi, news correspondent
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About Azercell Telekom:
Azercell Telecom LLC was founded in 1996. Azercell introduced a number of technological innovations in Azerbaijan: GSM technology, GPRS/EDGE, 24/7 Customer Care, full-time operating Azercell Express offices, mobile e-service "ASAN imza" (ASAN signature) and others. With 51 percent share of Azerbaijan's mobile market Azercell's network covers 99.8 percent of the country's population. The number of Azercell's subscribers reached 4.5 million people by late 2013.
Published: Monday, December 28, 2015