News : Auto Europe Selects 8x8 to Modernize Global Enterprise Communications
San Jose, CA, USA, April 25, 2016 -- 8x8, Inc. (Nasdaq: EGHT), a provider of global Enterprise Communications as a Service (ECaaS), announced that it has been selected by Auto Europe, an international car rental services provider, to roll out a company-wide, modern cloud communications system to manage both its global office telephony and call centers across the US, Australia and Germany.
After experiencing on-going reliability issues with its existing set of carriers, Auto Europe consulted the Gartner Magic Quadrant to consider several vendors, before deciding to replace its on-premises PBX equipment and home-grown call center solution with 8x8's integrated, cloud-based Virtual Office (VO) and Virtual Contact Center (VCC). With the new 8x8 solution, Auto Europe will deliver enhanced customer experiences, substantially improve employee productivity and lower overall costs.
"Working with 8x8, we discovered new efficiencies in the workplace and call centers that will help take our business to the next level. By migrating to a cloud-based communications environment, Auto Europe will now have the scale and agility needed to service our global customers like never before," said Dan Petlon, CIO for Auto Europe.
Posted by Veronica Silva Cusi, news correspondent
Source: 8x8, Inc.
Today's Tip of the Day - Can't Take Your Call…
More Editorial From 8x8 Inc.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Wednesday, April 27, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solv...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...