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News : AutoCanada and DealerMine CRM Announce Strategic Partnership

#contactcenterworld, @dealerminecrm

Edmonton, AB, Canada, Jan. 24, 2019 -- AutoCanada Inc. ("AutoCanada" or the "Company") (TSX:ACQ) and DealerMine Inc. ("DealerMine CRM"), a subsidiary of Quorum Information Services Inc. (TSX-V: QIS), announced that they have entered into a strategic partnership with respect to the establishment of a dedicated business development centre for AutoCanada's Canadian dealerships by DealerMine CRM.

The AutoCanada business development centre will build on the long-standing relationship between AutoCanada and DealerMine CRM, offering a tailored solution for the AutoCanada group utilizing DealerMine CRM's Service CRM application to drive more service department traffic to AutoCanada's Canadian dealerships. The AutoCanada business development centre will be operated by DealerMine CRM in dedicated facilities from its headquarters in Saint John, New Brunswick and will initially include a staff of 85.

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"We are very pleased to partner with DealerMine CRM to establish a service CRM business development solution for all of our Canadian dealerships," said Michael Rawluk, President of AutoCanada. "The establishment of the business development centre is a key step of our Go-Forward Plan and will increase occupancy levels in our service departments."

"AutoCanada has an exceptional team with a strong track record for success, and we're happy to be able to contribute to that success and to be part of AutoCanada's Go-Forward Plan," said Robert Quirion, Chief Executive Officer of DealerMine CRM. "Our partnership will allow DealerMine CRM to offer a robust and tailored solution for AutoCanada, while continuing to focus on driving more sales to their service departments."

#contactcenterworld, @dealerminecrm

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca


About DealerMine CRM:
Company LogoWith over 500 hundred dealership customers in North America, DealerMine CRM allows dealerships to maximize revenues and profitability with every customer interaction through data mining, multi-channel marketing OEM integrations and BDC operations. Headquartered in Saint John, New Brunswick, Canada, the DealerMine CRM product offering includes Service CRM, Sales CRM, Equity Mining, Online Service Scheduling, Telephony, Desking, BDC and Training.
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Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Friday, January 25, 2019

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2020 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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