All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store
News : AutoCanada and DealerMine CRM Announce Strategic Partnership
#contactcenterworld, @dealerminecrm
Edmonton, AB, Canada, Jan. 24, 2019 -- AutoCanada Inc. ("AutoCanada" or the "Company") (TSX:ACQ) and DealerMine Inc. ("DealerMine CRM"), a subsidiary of Quorum Information Services Inc. (TSX-V: QIS), announced that they have entered into a strategic partnership with respect to the establishment of a dedicated business development centre for AutoCanada's Canadian dealerships by DealerMine CRM.
The AutoCanada business development centre will build on the long-standing relationship between AutoCanada and DealerMine CRM, offering a tailored solution for the AutoCanada group utilizing DealerMine CRM's Service CRM application to drive more service department traffic to AutoCanada's Canadian dealerships. The AutoCanada business development centre will be operated by DealerMine CRM in dedicated facilities from its headquarters in Saint John, New Brunswick and will initially include a staff of 85.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"We are very pleased to partner with DealerMine CRM to establish a service CRM business development solution for all of our Canadian dealerships," said Michael Rawluk, President of AutoCanada. "The establishment of the business development centre is a key step of our Go-Forward Plan and will increase occupancy levels in our service departments."
"AutoCanada has an exceptional team with a strong track record for success, and we're happy to be able to contribute to that success and to be part of AutoCanada's Go-Forward Plan," said Robert Quirion, Chief Executive Officer of DealerMine CRM. "Our partnership will allow DealerMine CRM to offer a robust and tailored solution for AutoCanada, while continuing to focus on driving more sales to their service departments."
#contactcenterworld, @dealerminecrm
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca
Related Editorial
- Women’s 181 Helpline to Get More Staff to Handle Call Volume
- ContactCenterWorld.com Announces Winners of the 2018 Industry Champion Awards
- 2018 Best in The World Announced
- 2019 NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Asia Pacific
- 2019 NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Asia Pacific
- ContactCenterWorld.com announces winners of the 2018 AMERICAS Top Ranking Performers Conference and Awards.
More Editorial From DealerMine CRM
About DealerMine CRM:
With over 500 hundred dealership customers in North America, DealerMine CRM allows dealerships to maximize revenues and profitability with every customer interaction through data mining, multi-channel marketing OEM integrations and BDC operations. Headquartered in Saint John, New Brunswick, Canada, the DealerMine CRM product offering includes Service CRM, Sales CRM, Equity Mining, Online Service Scheduling, Telephony, Desking, BDC and Training.
Published: Friday, January 25, 2019
Industry Suppliers | Get Listed |
 | Cisco Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The... (view more) | |
| Teleperformance Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w... (view more) | |
| 8x8 Inc. 8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati... (view more) | |
| Transcosmos, Inc. Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t... (view more) | |
| Get Listed |
Upcoming Events
Submit Event
This e... Read More...
 | 2 |
 7511 | Share |