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News : Auto/Mate and DealerSocket Integrate Solutions
Albany, N.Y., March 3, 2014 -- Auto/Mate Dealership Systems announces that DealerSocket, a provider of Customer Relationship Management (CRM) software to auto retailers, has completed integration with Auto/Mate's dealership management system (DMS). Dealers using both Auto/Mate and DealerSocket solutions will benefit from improved sales efficiency with real-time, bi-directional updates of customer, vehicle and deal information in both systems.
"Both Auto/Mate and DealerSocket use an open API to integrate with other vendors, keeping integration costs low and providing dealers with more choices," said Mike Esposito, President and CEO of Auto/Mate. "I've always believed that dealers should be able to choose any third-party solution without integration being a factor in that decision."
With integrated systems, prospect information entered into DealerSocket's CRM is instantly and securely updated in Auto/Mate's DMS, while any changes made in the DMS are immediately updated in the CRM. Real-time integration ensures accurate information in both systems, compared to data exchanges performed via batch deliveries.
"We're happy to be able to provide our customers with another quality choice when it comes to dealership management system (DMS) vendors," said Nathan Usher, Director of Product Management with DealerSocket.
Posted by Veronica Silva Cusi, news correspondent
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DealerSocket is an automotive CRM and dealership training provider, serving auto dealers throughout the US and Canada. Founded in 2001 by Jonathan Ord and Brad Perry, DealerSocket is based in San Clemente, California and employs over 300 people, serves over 3,000 dealers in the U.S., Canada and Australia, and supports more than 100,000 active users.
Published: Wednesday, March 5, 2014