Campbell, CA, USA, Sept 8, 2020 -- 8x8, Inc. (NYSE: EGHT), an integrated cloud communications platform, announced that AVANT Communications ("AVANT"), a platform for IT decision-making and a distributor of technology, has been named as an 8x8 Open Channel Program Platinum Partner. This recognition highlights AVANT’s commitment and success in delivering the 8x8 Open Communications Platform™.
"We are very excited to have attained the Platinum tier in the 8x8 Open Channel Program, which was only made possible through the performance of our exceptional Trusted Advisor community," said AVANT President Drew Lydecker. "During this time of accelerated demand and adoption of enterprise cloud communications solutions, 8x8’s proven track record providing a reliable global infrastructure, top-of-the-line functionality and business integration capabilities is a key differentiator. Together we are empowering the growth and success of our Trusted Advisors as they help organizations ensure business resilience while enabling employees to work from anywhere."
"As a top Master Agent in the channel, we would like to extend well-deserved congratulations to AVANT for achieving Platinum status in the 8x8 Open Channel Program," said John DeLozier, Senior Vice President & Global Channel Chief at 8x8. "Through our strong partnership, we are enabling their Trusted Advisors to succeed and accelerate growth in one of the most dynamic cloud markets as they help customers move to the cloud and transform the digital workplace."
The 8x8 Open Channel Program ensures that every member of 8x8’s channel community, from Master and Sub Agents to VARs, have the necessary resources to thrive. The program also includes activities such as blitz days (8x8’s channel pipeline generation initiative), account planning, product demos and custom co-branded prospect events. In addition, 8x8's best-in-class partner portal, PartnerXchange, allows partners to manage all customer needs, as well as access deal information, certifications and marketing content.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
About AVANT:
AVANT is a platform for IT decision-making and a distributor of technologies. AVANT provides value to its extensive network of Trusted Advisors with original research, channel sales assistance, training, and tools to guide decision-making around IT services that promote business growth.
Published: Thursday, September 10, 2020
| 2.) |  EVA Voice Biometrics Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent. Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers o... (read more) |
| 5.) |  Consilium UniCloud™ UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models. With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C... (read more) |
| 6.) |  eGain Solve Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World |
| 8.) |  SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall