News : Avaya Appoints First Distribution as Distributor
Cape Town, South Africa, Apr 5, 2016 -- First Distribution has been appointed as a distribution partner in South Africa and the SADC region for Avaya. The two companies will focus on making Avaya’s innovative technology available as cloud-based or hosted offerings across the region.
Avaya provides solutions and services for unified communications and collaboration, contact centre and customer experience management and networking, to public-sector organizations and enterprises of all sizes.
First Distribution will work with cloud service providers and managed service providers to build out Avaya’s Unified Communications-as-a-Service, Contact Centre-as-a-Service, and Video-as-a-Service offerings and make them available as local offerings across the region.
First Distribution MD Debbie Abrahall, comments: "First Distribution welcomes Avaya to our portfolio of best-of-breed products and solutions. Avaya makes a great fit for us in terms of what they offer as well as the calibre of their products, solutions and global organisation. We look forward to working with them closely in the future."
Danny Drew, MD: South Africa at Avaya, says: "As Africa looks to play a greater part in the global economy, Avaya is helping organizations across the region to meet their digital transformation challenges. By working with First Distribution, we can build the ecosystem to help enterprises leverage our solutions, make our offerings available in the model they want, and help them to achieve transformation at their own pace and path."
Posted by Veronica Silva Cusi, news correspondent
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Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Thursday, April 7, 2016