News : Avaya Australia Appoints Federal Government Business Lead
Sydney, Australia, May 16, 2016 -- Avaya, a global provider in business communications software, systems and services, has announced that Peter Whitely has rejoined the company as Account Director for Federal Government in Australia.
Whitely has a long history with Avaya and associated companies, and has deep experience in the government sector. In his new role, Whitely will work closely with Federal Government clients to develop and execute strategies that aim to help these organisations drive revenue growth, new business opportunities and digital transformation-as-a-service.
Based in Avaya’s Canberra office, Whitely manages a team covering sales and pre-sales engineering focused on: contact centre and networking, service delivery including cloud services, and customer care.
Whitely is an Avaya veteran, having held senior positions at that company as well as associated companies whose businesses were ultimately acquired by Avaya. Having officially joined Avaya in 2009 as Strategic Business Development Manager, Whitely’s success in helping customers achieve improved services, greater accessibility and efficiencies through cost savings has seen him become a key figure in the company’s local business. Avaya’s Federal Government customers include the Australian Taxation Office (ATO), the Australian Department of Defence and the Commonwealth Treasury of Australia.
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Whitely is the latest in a series of appointments and promotions through which Avaya has bolstered its state-based teams to further support customers in their digital transformations. Pat Cronin and Miguel Gonzalez have joined Avaya’s NSW Enterprise and Government team. Meanwhile, Dustin Laidsaar has been elevated to manage Enterprise and Government clients in QLD, and Kris Payne has been promoted to Principal Solutions Consultant NSW.
"Avaya has undergone a significant transition from hardware vendor to software and services provider to better align ourselves with the evolving priorities of our customers. To support that change, we are engaging people, like Peter, who have a history of enabling organisations transform their businesses to meet the evolving, digital demands of their customers." Darren Read, Acting General Manager and General Manager of Services, Avaya Australia and New Zealand
Posted by Veronica Silva Cusi, news correspondent
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Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Tuesday, May 17, 2016