#contactcenterworld, @Avaya
Morristown, NJ, USA, Aug 7, 2023 - Avaya, a global provider in customer experience solutions, announced that it has been awarded a cooperative purchasing contract in the Unified Communications and Contact Center categories at Sourcewell - a Government Cooperative Purchasing Organization in North America with contracts to government, education, and nonprofit entities. Sourcewell awarded Avaya this contract after following a rigorous request for proposal process resulting in contracts that meet, or exceed, local procurement requirements.
Sourcewell’s contracts capture the buying power of government, education and nonprofit organizations, saving these organizations time and money in their acquisition process. Avaya’s 48-month contract is open to U.S. and Canadian customers, allowing them to procure the full catalog of Avaya products and services directly or via authorized Avaya partners.
"At Avaya, we are committed to facilitating seamless cloud migrations for our customers, fostering innovation without causing disruption, and eliminating the costly and prolonged 'rip and replace' methodology typically associated with updating their communication technology infrastructure," said Jenifer Bond, Vice President of SLED, Avaya. "Securing a Sourcewell cooperative purchasing contract in the Unified Communications and Contact Center categories amplifies our reach, enabling us to simplify the contractual process for an increased number of customers. This development empowers them to transition their communications technology to the cloud at a pace and budget that aligns with their unique needs."
Jim Benson, Supplier Development Administrator at Sourcewell, welcomes Avaya to its purchasing consortium in North America and looks forward to working with the team. "Avaya offers a portfolio of solutions to make the jobs of those in government, education, and non-profit organizations more efficient while saving them time and money," said Benson.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Avaya:
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Wednesday, August 9, 2023
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