News : Avaya Government Solutions and Collab9 Agree to Jointly Deliver Secure Cloud UC
Fairfax, VA and Los Angeles, CA, USA, Oct 25, 2017 -- Avaya Government Solutions and collab9, a FedRAMP Authorized Unified Communications as a Service (UCaaS) cloud service provider, announced that they have entered into a joint agreement to deliver secure cloud unified communications (UC) solutions to the federal government. This FedRAMP Authorized service features the suite of Avaya Aura Communication Manager products to deliver instant messaging, presence, VOIP (Voice over Internet Protocol) unified messaging (UM), audio and video conferencing, collaboration and contact center features and functions from a secure cloud environment.
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Collab9 CEO, Kevin Schatzle, said of the partnership with Avaya: "The Avaya Aura(R) Communication solution is recognized throughout the US Federal government as 'best in class' for Enterprise UC and Contact Center (CX) technology. This powerful FedRAMP?Authorized solution enables Federal agencies nationwide to transform their legacy environments to the next generation of unified communications technology. We enter this partnership with Avaya with great anticipation and a shared vision of facilitating digital transformation in the federal government."
"We have made a significant investment with our partner collab9 to provide our customers with a seamless, transparent and immediate transition to the cloud, which we believe will provide a much lower total cost of ownership, while providing a future proof service offering," said Jerry Dotson, vice president of Avaya Government Solutions. "The Avaya/collab9 relationship enables access to a variety of scalable enterprise-grade UC services capabilities, from a trusted government IT leader, all on a fixed cost per user basis. Avaya Government Solutions, working with collab9, can meet the needs and mission objectives of any government agency."
#contactcenterworld, @Avaya, @collab9
Posted by Veronica Silva Cusi, news correspondent
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Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Collab9 is a best-of-breed, FedRAMP Authorized Unified Communications as a Service (UCaaS) provider catering to the public sector marketplace. Collab9’s solution integrates voice, video, messaging, mobility, presence, conferencing, and customer care in one predictable, user-based subscription model. Available on multiple federal and state government procurement vehicles, collab9 enables agencies to securely move their communications infrastructure into the cloud with a platform designed to meet NIST cloud security standards.
Published: Friday, October 27, 2017
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