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News : Avaya National Service Center Inauguration
Mumbai, Maharashtra, India, April 29, 2014 -- A new and fully dedicated Avaya National Service Center has been set up in Lower Parel, Mumbai. The National Service Center is being inaugurated by Avaya’s Managing Director, Mr. Priyadarshi Mohapatra on 5th May 2014.
Commenting on the development, Mr. Mohapatra said, "The speed and efficiency demonstrated by Enkay in building the Avaya dedicated National Service Center is indeed commendable. Coupled with the high level of competencies and their pan-India presence, Enkay has established itself amongst the best emerging partners of Avaya in India. Avaya is happy that EnkayCare brand will now include Avaya services too. We are confident that the Avaya-Enkay combine will help serve Avaya customers better than ever before."
The Avaya National Service Center (ANSC) will provide remote maintenance services and expert diagnostic services for the full range of Avaya solutions including Unified Communications, Contact Center, Video Collaboration and Networking solutions. The ANSC is equipped to provide upto Tier-3 support to Avaya customers across the country. The ANSC will extend services to customers through 120+ trained and certified engineers located across all major cities including Pune, Delhi, Ahmedabad, Kolkata, Hyderabad, Bangalore, Chennai and Mumbai.
Commenting on the Avaya National Service Center Mr. Dayal Hemrajani, CMD, Enkay Technologies said, "The creation of the Avaya National Service Center embodies the vision, commitment and capability of Enkay to support the huge customer base of Avaya in India. We are confident that the ANSC will contribute in raising the level of Avaya services in India and be recognized as a center of excellence in India. We are thankful to Avaya for their support and inputs in setting-up this state-of-the art National Service Center."
Posted by Veronica Silva Cusi, news correspondent
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Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Wednesday, April 30, 2014