News : Avaya Planning to Move RTP Tech, Call Center Workers
Durham, NC, USA, Nov 30, 2015 -- Avaya, the business communications company that took over a large part of bankrupt Nortel Network's remaining operations in Research Triangle Park in 2009, will soon be moving those operations outside of RTP but staying inside the Triangle.
Avaya has signed a new long-term lease contract to move into about 43,500 square feet next summer at the Meridian office park building in Durham at 2605 Meridian Parkway.
The company will be downsizing from about 70,000 square feet of office space that Avaya inherited in 2009 after acquiring Nortel Networks’ Enterprise Solutions Division as part of Nortel's bankruptcy restructuring.
At that time, California-based Avaya had hired about 230 of Nortel's employees within the division, but it's unclear how many employees Avaya has in the Triangle today. A spokesperson for the company was not available for comment.
Nortel Network's master lease for all of its former office and warehouse buildings at 4001 N.C. 54 in RTP is scheduled to expire in July 2016, along with any subleases it had negotiated with other tenant companies on the campus, such as Avaya, Genband and Ericsson.
At 2605 Meridian, Avaya will be moving into a 43,500-square-foot space that's currently occupied by government contractor SRA International. SRA has reached an early lease termination agreement with the office building owner, Origin Capital Partners, with plans to relocate to a smaller office space in the region. Further details were not available about SRA's downsizing plans.
Avaya employees are expected to move in August 2016. The decision to move to the Durham business park was mostly "location-driven" because the company didn't want to stray far from RTP, says Kent Honeycutt with the Cushman & Wakefield commercial real estate firm in Morrisville, Honeycutt and Jeff Stephens, also with Cushman & Wakefield, represented Avaya in its lease negotiations.
The 73,446-square-foot building, which was acquired by Chicago-based Origin Capital Partners in February, is 86 percent leased with the Avaya office lease. Since buying the building, Origin has made major improvements, including upgrading the lobby and common corridors with additional exterior landscaping improvements planned for early 2016.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Maintaining Customer Notes
More Editorial From Avaya
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Wednesday, December 2, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.