
Raleigh-Durham, NC, USA, Nov, 2020 -- Avaya (NYSE: AVYA), a global provider in solutions to enhance and simplify communications and collaboration, announced that Avaya Spaces, the all-in-one video collaboration app for the digital workplace, has added new capabilities including a 61-particpant "concert" view.
"Today’s business environment has reshaped how organizations, customers and individuals work and collaborate no matter where teams are located, but it is not enough to just remote-enable people, we need to create the new future of work," said Anthony Bartolo, EVP and Chief Product Officer, Avaya. "With the new capabilities of Avaya Spaces, we continue to evolve with our customers ensuring our portfolio responds to environmental shifts and offers real solutions to real problems across any industry. Avaya is uniquely positioned to deliver innovation for workstream collaboration that achieves meaningful and significant business outcomes for organizations of all sizes."
Avaya recently integrated cloud AI solutions from NVIDIA to help increase the impact and value of visual, audible and collaborative experiences through the Avaya Spaces™ app. The new integration helps customers benefit from background noise removal, virtual green screen backgrounds, rich presenter features enabling presenters to be overlaid on top of presentation content, as well as live transcriptions that can recognize and differentiate voices.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.avaya.com
About Avaya:Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Friday, November 13, 2020
1.) | 3Fiftynine Branches Making sure agents can work remotely isn’t a problem with Branches. The system shows accurate information, real-time. No fear of missing out on important updates anymore. |
3.) | Centrical Centrical Business Continuity & Remote Work Solutions Centrical Solutions Help Sustain Business Continuity, Keep Employees Engaged and Connected During COVID-19 In response to the COVID-19 pandemic, Centrical, provider of the holistic, real-time employee engagement and performance management platform, offers contact centers ways to Keep calm and keep working remotely. We offer solutions for business continuity in a crisis that provide effective engagement, communications, and reskilling of employees working from home, among other things. They will let you: Reduce anxiety and isolation The times we’re in require an extra effort to communicate and keep everyone connected. With Centrical, you can create an ongoing stream of communica... (read more) PH: +1 800 538 4263 (US) or +44 20 3318 6424 (UK) |
5.) | Consilium Software Consilium UniAgent™ Mobile As we enter the next stage of the global pandemic, Contact Centers are faced with a new set of challenges to enable their Agents to Work-from-Home without impacting Customer Experience (CX). UniAgent™ Mobile is the ideal solution to enable Work-from-Home Agents using Tablets or Smartphones or PC without any VPN. UniAgent™ Mobile is compatible with Cisco CCE, CCX, PCCE and HCS-CC contact centers (both bridged and nailed connection). UniAgent™ Mobile is available as On-Premises or Cloud Solution which can be hosted in the Private Cloud, or on the Public Cloud (AWS, Microsoft Azure, Google Cloud Platform, etc.). UniAgent™ Mobile can be deployed in conjunction with Cisco Unified Mobile Agent (CU... (read more) PH: (+61) 406 501 368 |