News : AVOXI Launches AVOXI Go Live Professional Services
Atlanta, GA, USA, Aug. 27, 2015 -- AVOXI, a cloud communications provider, is pleased to announce the official launch of AVOXI Go Live Professional Services.
The AVOXI Go Live Professional Services team is dedicated to creating, customizing, and deploying contact center solutions that meet a wide variety of unique customer needs, ranging from customized CRM integrations to the deployment of new call center locations.
"For years, our project management and engineering departments have worked together to help our customers make their call center software solutions uniquely theirs," explained David Wise, CEO and Founder of AVOXI. "And one day we just stopped and asked ourselves, 'Hey, why aren't we telling people about what we can do?' That's when we started talking about how we could expand and grow a true Professional Services department."
Today, AVOXI's Go Live Professional Services team is comprised of project managers, development engineers, and account managers who are equipped to help each and every customer develop the perfect contact center solution.
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In addition, the AVOXI Go Live Professional Services team is available to help call center customers optimize their existing solutions as their business needs grow and evolve.
"Our team understands that there is life after implementation. What worked for your call center a year ago may be a stumbling block today," said Leif Madsen, Director of Engineering and Product Development at AVOXI. "That's why our Professional Services team is trained to help with big deployments and small optimizations alike."
Posted by Veronica Silva Cusi, news correspondent
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AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators and global enterprises around the globe. With network operation centers and offices in the US, the UK, South Africa, Costa Rica and Jamaica, AVOXI provides telecommunications and enhanced VoIP software solutions including international toll free number service, Cloud PBXs and cloud based contact center solutions with advanced features such as IVR, call recording, call forwarding and enhanced routing.
Published: Friday, August 28, 2015
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