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News : AVRS Backs Rapid Growth with Customer Care Center Expansion
Petaluma, CA, Aug. 29, 2014 -- Today Robert Rieger, CEO and founder of AVRS, Inc. announced the expansion of the Customer Care Center and the launch of the new Customer Care Center iPad App.
The newly expanded AVRS Customer Care Center is the hub for all incoming customer requests. It provides customers a single-point of contact and handles all aspects of a customers AVRS experience, from initial customer setup and training to extensive new product rollouts.
Mr. Rieger stated, "Our customers receive one-on-one, white-glove treatment every single time with one of our specialized customer care center representatives. Customers deserve a better experience and our personalized customer care raises the bar once again in an industry that has been known for lackluster service over the years."
The recently launched Customer Care Center App integrates with AVRS' propriety Customer Care Center ticketing system. The App's integrated geolocation technology provides real-time data to the team of expert AVRS DMV Field Trainers throughout California to allow faster response times and immediate resolution of customer requests.
Posted by Veronica Silva Cusi, news correspondent
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About AVRS, Inc:
AVRS is a pioneer in developing technology for the California DMV Business Partner Automation program. We complement advanced technology with over 15 decades of combined DMV and new car dealership experience. With a focus on efficiency and ease of use, modern technology has been utilized to bring an unrivaled web-based solution to the registration marketplace. All of this is backed by award winning customer support and an expert training team making AVRS your complete solution for DMV processing.
Published: Tuesday, September 2, 2014