News : AVST Partners With AudioCodes
Foothill Ranch, CA, USA, Sept 26, 2016 -- Applied Voice & Speech Technologies, Inc. (AVST) has announced a technology partnership with AudioCodes -- a provider of voice networking solutions. The new partnership was formed to seamlessly integrate CX-E with AudioCodes' CloudBond™ 365 and SmartTAP. The combined solutions enhance CX-E's Skype for Business offerings and build on AVST's growing ecosystem of technology partnerships.
CloudBond 365 is now certified to work with all CX-E applications including speech-enabled automated attendant, IVR, secure voice messaging, unified messaging, mobile client, personal assistant, and informal call center to augment Skype for Business deployments.
"Helping AVST customers get the most out of their Skype for Business deployments is a focus for us," said AVST CTO Tom Minifie. "We continue to identify new technology that benefits our customers and aids in their adoption of Unified Communications."
#contactcenterworld, @avst, @audiocodes
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Solutions
More Editorial From AVST
Applied Voice & Speech Technologies, Inc. is a developer of enterprise communications solutions for businesses of all sizes. AVST offers suite of second generation enterprise communications solutions including voice messaging, unified messaging ("UM"), speech-enabled applications (including automated attendant and mobile worker access), and call processing (including embedded IVR).
AudioCodes Ltd. enables the new voice infrastructure by providing Voice over Packet technology and Voice Network products to OEMs, network equipment providers and system integrators.
Published: Wednesday, September 28, 2016