News : Avtex Acquires Interactive Engineering Consortium
Minneapolis, MN, USA, Oct, 2017 -- Avtex, a provider of integrated interaction solutions, announced the acquisition of Interactive Engineering Consortium (IEC), a Denver-based provider of contact center solutions and consulting services.
IEC’s mission is to provide development, implementation and consulting services for clients leveraging Genesys on-premises and cloud contact center technology solutions.
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"IEC has built a very strong reputation nationally as a key implementation partner of Genesys," said George Demou, Avtex President and CEO. "The addition of IEC to the Avtex family only strengthens our ability to deliver on very complex contact center environments designed to fuel exceptional Customer Experiences."
"We’re extremely excited to become a part of the Avtex family," IEC President Andy Gunther said. "The breadth and depth of capabilities in the areas of Customer Experience, development services, and ongoing support that Avtex is able to offer will be a tremendous value to our customer base as they grow. As we continue to look for innovative solutions to help them excel in their respective markets, this move accelerates our ability to take our customers to new heights."
"We could not be more pleased to join forces with IEC," said Bryce Gibson, Avtex COO and General Manager. "Their technical expertise, reputation within the Genesys community and diverse clients fit very well with our vision to fuel exceptional Customer Experiences."
Posted by Veronica Silva Cusi, news correspondent
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About Avtex Our core mission at Avtex is to help our clients optimize their interactions with their customers, employees, partners and prospects through communication and collaboration technologies. As a Microsoft Certified Gold Partner and Interactive Intelligence Platinum Elite Partner, Avtex is the first true integrated interaction solution provider with deep capabilities in portal, collaboration, contact center, CRM, custom application, infrastructure, unified communications and creative design solutions. Avtex has over 1,200 customers across the United States and in six countries with offices in Minneapolis, MN; Milwaukee and Appleton, WI; Des Moines, IA; Omaha, NE, and Cincinnati, OH.
Published: Tuesday, October 10, 2017
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