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News : Avtex Announces Strategic Partnership with Sitecore
MINNEAPOLIS, Dec 2, 2013 -- Avtex, a provider of integrated interaction solutions, announces its partnership with Sitecore, provider in customer experience management software. As a Sitecore solutions partner, Avtex is now authorized to provide its customers with customized web experiences through Sitecore solutions for a total system delivery to end users.
The partnership strengthens Avtex’s offerings by integrating Sitecore’s customer experience platform with their expertise and implementation of customer experience technologies within the Microsoft stack of products and services. Built on .NET technology, Sitecore is fully compatible with Microsoft software, allowing Avtex to provide a solution to easily manage content. With Sitecore certified developers on staff, Avtex can create personalized websites and portal solutions that are seamlessly integrated with backend platforms and databases. By leveraging Sitecore’s power and flexibility to build complex enterprise solutions, this integration gives Avtex the ability to create a stronger customer experience for their customers as well as measurable business results.
The partnership will also allow Avtex to take advantage of Sitecore’s digital marketing system, giving them the ability to offer their customers a fully integrated cross-channel experience, more insight, and increased value from their customer intelligence.
"Sitecore is a very strategic partner for Avtex as it comes to driving our customer experience message," says Avtex President George Demou. "Our organizations align in a manner that allows our customers to apply both strategy and technology to optimize their client’s experience."
"Sitecore is pleased to partner with Avtex," said Sitecore North America Director of Strategic Partners, Russ Emerson. "Combining our customer experience platform and Avtex’s years of experience, the partnership offers a best in breed solution that empowers marketers to own the experience for their customers and prospects and deliver measurable, relevant experiences that drive real results across every engagement channel."
Posted by Veronica Silva Cusi, news correspondent
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About Avtex Our core mission at Avtex is to help our clients optimize their interactions with their customers, employees, partners and prospects through communication and collaboration technologies. As a Microsoft Certified Gold Partner and Interactive Intelligence Platinum Elite Partner, Avtex is the first true integrated interaction solution provider with deep capabilities in portal, collaboration, contact center, CRM, custom application, infrastructure, unified communications and creative design solutions. Avtex has over 1,200 customers across the United States and in six countries with offices in Minneapolis, MN; Milwaukee and Appleton, WI; Des Moines, IA; Omaha, NE, and Cincinnati, OH.
Sitecore is a global provider in customer experience management software. The company delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue. With Sitecore's experience platform, marketers can own the experience™ of every customer that engages with their brand, across every channel. More than 3,500 of the world's leading brands – including American Express, Carnival Cruise Lines, easyJet, and Heineken – trust Sitecore to help them deliver the meaningful interactions that win customers for life.
Published: Wednesday, December 4, 2013