News : Awards for Outsourcing Excellence and Innovation
William Pattison, CEO of Mindpearl has won the European Outsourcing Professional of the Year award. This award recognises individual’s for their ability to deliver both initial and ongoing business value to clients, incorporating best practice, continuous service innovation and a commitment to the development and future of the outsourcing industry.
‘With almost 25 years of industry experience, William is a true asset to the international BPO community.’ Gareth Pritchard, BPeSA’s CEO, Business Process enabling South Africa Association Body.
‘It is a huge honour for me to be recognised in this way; however this is not only my award. I share this award with every person working at Mindpearl. Their dedication to service excellence is central to our success.’ commented William.
‘We are very proud that Mindpearl, our CEO and the partnership with our client, Weight Watchers, have been recognised in this way. We believe this global recognition reaffirms our market position as an outsourcer who delivers ‘best of class’ customer support said Alan Graham, Mindpearl’s Chief Commercial Officer.
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About Mindpearl South Africa (Pty) Ltd:
Mindpearl specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Australia, Spain, South Africa and Fiji. As an international, award winning, multilingual contact centre, Mindpearl know that their staff and the relationships they have with their clients are their greatest and most valuable assets. Because of this, they work tirelessly to embody their clients’ brands. They call this client experience: Our people, your brand.
Published: Friday, July 11, 2014