News : Axiom Releases 2013 Customer Service Performance Figures
June 9, 2014 -- Axiom unveiled key figures for its 2013 customer service performance as a mobile retailer and distributor.
Customers were supported via axiom’s network of service centres and its repair factories across the GCC and India, with real-time customer feedback systems indicating that satisfaction levels stood at 97%.
At axiom’s call centres, inquiries were handled last year, covering everything from service and product support to general inquiries. Axiom also revealed that it has ambitious expansion plans for additional service centres currently in the pipeline, increasing the total number to 54 by year end.
Posted by Veronica Silva Cusi, news correspondent
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