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News : Azzurri Launches New Cloud Contact Centre Service
June 18, 2014 -- UK managed communication services provider Azzurri Communications has launched the new ICON Contact service.
This is a fully managed and configurable contact centre suite hosted in the cloud. ICON Contact delivers all of the functionality of an enterprise contact centre in a hosted environment, including integrated multi-channel support (including email, web chat, SMS and social media), workforce optimisation and integration with an organisation's existing communications infrastructure.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Think About Demotivating Your Staff
More Editorial From azzurri
Azzurri Communications is a provider of flexible voice, data and mobile communications.
Published: Thursday, June 19, 2014