Kuala Lumpur, Malaysia, Sept, 2018 -- Netcore Solutions announced that B Infinite implemented its Smartech Marketing Automation Cloud to help them better manage customer engagements.
B Infinite expects Netcore's Smartech will deliver higher campaign ROI through targeted, personalized communication leading to increased customer engagement.
Speaking about the implementation Grace Pak, General Manager, BLoyalty Sdn. Bhd. B Infinite, said, "By partnering with Netcore, our customer engagement has become more sophisticated and intimate while delivering improved marketing ROI. Smartech is a marketer's dream come through."
Netcore's Senior Vice President, International Business, Saket Jha said, "Working with B Infinite is like working with many brands at once. B Infinite's diverse range of customer engagements helps us prove Smartech's capabilities and is an excellent next step for Netcore in the South East Asia market. We are excited to work with them and continuously deliver value to enhance their marketing outreach."
Posted by Veronica Silva Cusi, news correspondent
About B Infinite:
B Infinite is a premier multi-partner loyalty program in Malaysia. Through this platform, we help partners to manage customer relationship, increase sales and attract new customers using data driven insights to understand customer behaviour and create one-to-one conversation. Members can earn BPoints within this eco-system of over 80 merchant partners nationwide.
About Netcore Solutions:
Netcore Solutions, a martech solutions company enables marketers to outline their customer journey to achieve 1:1 customer experience. Netcore has been delivering marketing ROI for more than two decades to brands and serves as a strategic partner to enterprise and mid-size businesses across many industries in the United States, India, SEA and EMEA.
Published: Monday, September 10, 2018
Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
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L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
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