
#contactcenterworld, @Shapenetworks
London, UK, Nov 19, 2020 -- Cloud Comms, Contact Centre and Cyber solutions firm, Babble, has announced its fourth deal of 2020, acquiring Shape Networks. The deal marks the next step in Babble’s growth, as the company sets its sights on an ambitious future.
Shape Networks is a communications company that provides customer experience alongside its technology. The acquisition will enhance Babble’s ability to offer the most agile and efficient cloud-based solutions to organisations, allowing them to rapidly adapt to the changing world of work.
Matt Parker, CEO at Babble, said: "This is a thrilling and defining time for Babble. As we continue to expand through acquiring high quality businesses, we are getting closer step by step towards our £100m revenue target. We focus on innovative and resilient businesses that are making interesting moves, and Shape Networks fits perfectly within that category."
James Munro, Founder and CEO at Shape Networks, said: "We are delighted to announce that Shape Networks has been acquired by Babble. A progressive and ambitious business such as Babble has the capabilities to continue to provide our customers with more innovative solutions, whilst still upholding the highest level of customer service."
#contactcenterworld, @Shapenetworks
Posted by Veronica Silva Cusi, news correspondent
Source: https://babble.cloud
About Babble:Babble is a technology business reimagining how we all work. Founded in 2001, the company has helped 2,000 customers with cloud-based solutions that enhance efficiency, flexibility and customer loyalty.Since it was backed by private equity firm, LDC, in 2017, the company has grown through completing five acquisitions with high recurring revenues. The business has over 10,000 cloud-based users, 10,000 mobile connections and 2,000 CCaaS seats.
Published: Monday, November 23, 2020
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