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News : Babble Awarded Five9 Partner of the Year for the Third Consecutive Year

#contactcenterworld, @Five9

London, UK, Feb 2, 2022 -- Babble’s contact centre team earns accolade again after another year of growth.

Babble, UCaaS, CCaaS, Cyber and Mobile Solutions provider, has been named Five9 EMEA Partner of the Year for the third year in a row.

Babble’s success is down to its ability to use Five9 technology to enable its clients to delight their customers, empower their workforce, and increase overall business agility.

Five9, a provider of cloud contact centre software globally, started its Partner Awards to recognise the outstanding contributors to its success. 

Mark Jordan, Managing Director (Contact) at Babble, said: "We’re delighted to be recognised as Five9’s most valuable EMEA partner for the third straight year. Five9’s technology is at the very cutting edge of innovation in the market, which perfectly fits with our own mission of always improving. CCaaS is the future for businesses with big ambitions – we’re excited to keep on working with the very best businesses and help them deliver exceptional customer experiences that lead to business growth."

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INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Gemma Ayres, Channel Sales Director for EMEA at Five9 says, "This award shows just how important Babble has been to our success, not just this year, but during the past three. Babble’s enthusiasm to partner and sell Five9 technology is down to their relentless focus and drive. Joint, focused, go-to-market plans brimming with strategic expertise, right down to the finer tactical practicalities, are key to this enduring achievement. Long may our success continue. Here’s a sincere thank you to the dedicated teams on both sides that make this partnership such a triumph!"

Matt Parker, CEO at Babble, commented, "Where I come from, winning something three times in a row means that you get to keep it, has anyone checked this with Five9?"

#contactcenterworld, @Five9

Posted by Veronica Silva Cusi, news correspondent
Source: https://babble.cloud


About Babble:
Company LogoBabble is a technology business reimagining how we all work. Founded in 2001, the company has helped 2,000 customers with cloud-based solutions that enhance efficiency, flexibility and customer loyalty.Since it was backed by private equity firm, LDC, in 2017, the company has grown through completing five acquisitions with high recurring revenues. The business has over 10,000 cloud-based users, 10,000 mobile connections and 2,000 CCaaS seats.
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About Five9:
Company LogoFive9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
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Today's Tip of the Day - Check Your Automated Attendant Regularly

Read today's tip or listen to it on podcast.

Published: Friday, February 4, 2022

Printer Friendly Version Printer friendly version

2022 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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