Bacolod City, Philippines, Feb 2, 2021 -- This city has suspended the operations of Transcom Bacolod, a business process outsourcing company, to allow thorough disinfection after at least 41 of its employees tested positive for Covid-19.
City Administrator Em Ang said the Transcom employees were found positive for Covid-19 in swab tests conducted from Jan. 23 to Jan. 29 but the company still allowed an infected employee to report for work despite being informed of the results.
Transcom has registered for the Bacolod Contact Tracing (BaC-Trac) system but has not been using it.
"That means they have not been scanning the QR (quick response) codes of persons entering the building," Ang said. "Imagine the contact tracing nightmare they caused. We have to do it manually [now]," she said. Aside from the closure order, the city would also impose a fine on Transcom for failure to comply with the BaC-Trac requirement, Ang added.
Veronica Silva Cusi, news correspondent
About Transcom WorldWide:
Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of large multi-national companies. It's a truly global corporation that manages a fast-growing customer base from U.S., Canadian and overseas companies in financial services, telecommunications, cable broadcasting, automotive, entertainment and other market sectors.
Published: Tuesday, February 2, 2021
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