Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Bailey International Optimizes Customer Experience with 8x8
San Jose, CA, USA, Dec 3, 2015 -- 8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications and contact center solutions, announced that Bailey International LLC has deployed 8x8’s full cloud communications portfolio. 8x8’s Virtual Office and Virtual Contact Center (VCC) will help Bailey improve call center costs and service, disaster preparedness and recovery, as well as streamline work flows and processes, and support rapid growth.
Bailey International is a manufacturer and distributor of hydraulic components used in agriculture, transportation, construction, oil and gas, mining, and forestry, and has worked diligently to enhance operations and grow its business. One of the recent major projects Bailey focused on was improving its call center operations and customer service, selecting 8x8 as its cloud communications partner to help the company up-level these two critical areas.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consultancy Advice
More Editorial From 8x8 Inc.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
About Bailey International LLC:
Hydraulic Equipment Supplier
Published: Monday, December 7, 2015