News : Balance Credit Opens Call Center in Plano, Texas
Irving, TX, USA, June 16, 2016 -- SunUp Financial, LLC, (dba Balance Credit), an online lender to hardworking families and individuals, announced the opening of their call center in Plano, Texas. The 10,000 square foot facility contains core customer service and operations for Balance Credit, and is located at 6504 International Parkway in Plano, Texas.
"This facility provides the space needed to expand both our customer support and financial services operations, to enable a more rapid response to meet our growing needs," stated Gena Evertson, COO of Balance Credit. "We place a special emphasis on the customer experience at Balance Credit, and we look forward to continuing to improve our service levels with this expansion."
Evertson continued, "In the past, Balance Credit has outsourced a large portion of its call center needs to the Philippines. Our new, dedicated facility allows us to recruit personnel skilled in high-tech, high-touch servicing and operations, which are more easily hired in the North Texas corridor. We anticipate over 100 technical and customer service professionals working at the new facility."
"Today’s announcement is great news for our local economy," said Mayor of Plano, Harry LaRosiliere. "My fellow City Council Members and I look forward to welcoming Balance Credit as the newest member to our business community. We wish them much success as they build their business in the City of Excellence."
Balance Credit is an online provider of unsecured personal loans and credit services to assist customers with urgent cash needs. Applicants with prior work experience in call center servicing and/or operations are invited to submit a resume online.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Segment Your Customers
About SunUp Financial, LLC:
Headquartered in Irving, Texas, Balance Credit (SunUp Financial, LLC) offers unsecured, personal installment loans and credit services to customers in need of a fast and convenient source of additional cash. Using advanced analytics and proprietary technology; the company helps customers across the credit spectrum gain access to loans. Balance Credit’s mission is to provide consumers a fast, secure and simple way to apply for loans and credit services.
Published: Friday, June 17, 2016