News : Baltimore County Implements 9-1-1 Infrastructure from Unify
Boca Raton, FL, USA, May 7, 2015 -- Unify, a communications software and services firm, announces Baltimore County, Maryland, is an early adopter of Unify's OpenScape platform for the county's transformation to a Next Generation 9-1-1 (NG9-1-1) operation
Located just outside of Washington, DC, Baltimore County's public safety staff serves a population of residents and visitors each year. Baltimore County 9-1-1 manages and coordinates emergency response and disaster preparedness activities and coordinates dispatch with individual fire stations, police precincts, helicopter units and sworn personnel.
One of first examples of NG9-1-1 migration and infrastructure enhancement in the country, Unify provided the Baltimore County Public Safety Answering Point (PSAP) with OpenScape Voice and OpenScape Contact Center, delivering the integrated framework they needed to convert their legacy infrastructure onto a SIP-based platform.
Going forward, Unify will work with Baltimore County to leverage their existing investment and bring their internal call management operations to an integrated application layer, empowering their PSAP with communications management solutions.
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Unify
Unify—formerly known as Siemens Enterprise Communications—is a large communications software and services firms. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and dramatically improves business performance. Born out of the engineering DNA of Siemens, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for 75% of the Global 500. Unify is a joint venture of the Gores Group and Siemens AG.
About Baltimore County:
Baltimore County is a county located in the northern part of the U.S. state of Maryland. As of the 2010 census, the population was 805,029, making it the third-most populous county in Maryland.
Published: Monday, May 11, 2015