News : Banco Falabella Enhances Customer Service with NCR Technology
Bogota, Colombia, Nov 25, 2014 -- NCR Corporation, a global provider in consumer transaction technologies, announced that Banco Falabella of Colombia is introducing a new ATM experience powered by a complete NCR software and hardware solution. Banco Falabella has established its own network of 50 ATMs with specialized software to carry out marketing and loyalty campaigns.
Banco Falabella will use NCR APTRA Promote and APTRA Exchange, which allow the bank to communicate through advertising on ATMs and establish different campaigns and messages to deliver its eMarketing initiative. Banco Falabella’s new cash-dispensing ATMs offer solutions that help customers to avoid long lines at the branch.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Through our partnership with NCR, Banco Falabella is strengthening and deepening its presence in retail banking in Colombia and actively participating in traditional banking in the country," said Sergio Muñoz, President, Banco Falabella. "With NCR’s innovative software and technology solutions, we are differentiating our retail banking business and positioning the company for growth in the Colombian market."
Posted by Veronica Silva Cusi, news cstorrespondent
Today's Tip of the Day - Make It Easier To Complain
About Banco Falabella:
Banco Falabella is a Chilean bank.
About NCR Corporation:
NCR Corporation a provider of consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Published: Thursday, November 27, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S...