News : Bangkok Mass Transit Authority Sets Up Call Center
Bangkok, May 27, 2014 -- The Bangkok Mass Transit Authority (BMTA) has established a call center to inform the public about adjusted transportation routes following the declaration of martial law.
The BMTA has set up a Travel Facilitation Center to make it easier for passengers using transport services by launching a call center to provide information of the adjusted routes. However, the BMTA will gradually update information, as well as set up patrol officers to accommodate all passengers affected by the political unrest.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
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About Bangkok Mass Transit Authority:
Bangkok Mass Transit Authority, also known as BMTA, is the main operator of public transit buses within Greater Bangkok area. It is the largest city bus system in Thailand. The Bangkok Mass Transit Authority offers bus and van routes throughout the city and its suburban provinces.
Published: Thursday, May 29, 2014