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News : Bank of Internet USA Launches 24/7 Customer Service
San Diego, CA, USA, Apr 5, 2017 -- Bank of Internet USA, the flagship consumer banking brand of BofI Federal Bank (the "Bank"), the nationwide bank subsidiary of BofI Holding, Inc. (NASDAQ: BOFI) ("BOFI" or "the Company"), announced that Bank of Internet USA deposit clients now have access to customer service representatives over the phone 24 hours a day, 7 days a week as a result of upgrades completed on April 1, 2017.
"As a full service digital bank serving clients nationwide, we constantly look for ways we can improve the customer experience," explained Eduardo Urdapilleta, Chief Deposit Officer of BofI Federal Bank. "Our customers have busy lives and want the convenience of contacting someone at the Bank whenever they have questions about their account. In addition to self-service options through our Bank of Internet USA mobile app and online services, customers with a checking, savings, money market or time deposit account can call us 24/7 and one of our banking experts will quickly assist their banking needs."
Posted by Veronica Silva Cusi, news correspondent
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Bank of Internet USA is the oldest and most trusted internet bank in America and it is a brand of BofI Federal Bank (FDIC Certificate
Published: Friday, April 7, 2017
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