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News : Bank Sohar Launches 'Al Khaas' Relationship Banking Service

#contactcenterworld

Muscat, Oman, May 21, 2018 -- Bank Sohar has launched ‘Al Khaas’, a new relationship banking service that features an extensive range of customised and specially designed features and facilities with a focus on personalised service experience through dedicated relationship managers, wealth advisers, exclusive banking centres, dedicated call centre, superior benefits, prize draws, rewards, and much more.

Al Khaas Relationship Banking is a value proposition specially designed by Bank Sohar to cater to the needs of its HNI customers by offering them a differentiated banking experience. Al Khaas customers can enjoy  access to dedicated and highly qualified relationship manages in all its 31 branches across Oman. Al Khaas customers have dedicated service centres in selected large branches currently with plans to further expand the network across the Sultanate.

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Marking the official launch of Al Khaas, Sasi Kumar, acting CEO of Bank Sohar, said, "In this year aptly named the ‘Year of You’ we are determined to deliver unique products and services with a firm vision focused on elevating banking experience of our valued customers. To this end, the bank has worked tirelessly to provide an experience that exceeds the highest expectations with a robust commitment to banking excellence. From expert investment advice to personalisation on an exclusive range of products and preferential services, we are positioning ourselves as partners with our valued customers enabling them to attain their financial aspirations."

Rajeev Arora, DGM and head of Retail Banking at Bank Sohar, said, "We are proud to announce Al Khaas as a unique value proposition to our HNI customers further fulfilling our promise to our customers as the ‘Year of You’. This step truly reflects our vision to become a one-stop financial super mall having boutiques of products and services across various segments, each with a unique set of propositions. By continuously engaging and understanding our customers’ lifestyle, we aligned Al Khaas’ offering to their ambitions and visions, and we will continue on our strategy to keep enhancing and add value to their banking experience with Bank Sohar."

With the aim of making Al Khaas’s unique value proposition available to a larger population, and leveraging on understanding the unique banking requirements of a growing customer base, Bank Sohar has devised three categories under Al Khaas; namely Al Khaas Plus, Al Khaas Premium and Al Khaas Supreme, all promising outstanding tailor-made features and services. Each subcategory provides its own set of unique selling propositions for the client fulfilling their respective financial requirements and meeting their aspirations.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://beta.timesofoman.com


About Bank Sohar:
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Published: Tuesday, May 22, 2018

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2020 Buyers Guide Speech Technology

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Daisee

Daisee
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)
PH: +61404697151

3.) 
Voci Technologies Incorporated

V-Blaze Speech to Text
Our GPU-accelerated, AI-based technology enables you to deliver greater insights to the contact center by transcribing audio into analyzable text.

- Transcribe large volumes of recorded audio quickly
- Integrate transcripts with your analytics or business intelligence platform
- Reduce your hardware footprint and minimize total cost of ownership
PH: 412-621-9310

4.) 
Voxjar

Voxjar
Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform.

- Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation.

- AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale.

- Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch.

- Long term recording storage for historical analysis


All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con...
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