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News : Bank Sohar Receives 'Best Call Centre Oman' Award
Muscat, Oman, Feb 2, 2016 -- Bank Sohar was recently named for the 'Best Call Centre - Oman' award at the Banker Middle East Product Awards 2015 by CPI Financial.
Rashad Ali al Musafir acting chief executive officer of Bank Sohar said 'At Bank Sohar we recognise that our main assets are our customers forming an important pillar of our business therefore we continually invests in our touch points to deliver a better banking experience for them.
This commitment to excellence extends to the dedicated call centre where the bank has invested in highly qualified and competent professionals to cater to our valued customers. We are dedicated toward excelling in all facets of customer experience by providing innovating products and services.'
This award can be attributed to the myriad positive changes that have arisen within the call centre as part of the bank'scustomer service campaign launched in 2015 a press release said on Monday.
Posted by Veronica Silva Cusi, news correspondent
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Published: Wednesday, February 3, 2016