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News : Barclays to Create 300 Jobs at their Liverpool Contact Centre
Liverpool, UK, Jan 20, 2016 -- Barclays is creating 300 new jobs following an investment in its Liverpool contact centre.
Some of the new posts are part of the bank’s roll-out of its video banking service, which allows customers to speak face-to-face with advisers via their computers, smartphones and tablets, 24 hours a day.
Ashok Vaswani, chief executive of Personal and Corporate Banking at Barclays, said: "Colleagues at our Liverpool contact centre play a very important role in helping our customers to bank with us in ways that are most convenient for them.
"The investment we have made to improve the design and use of this centre has meant we can offer new opportunities for colleagues to develop their careers at Barclays as well as welcome new recruits to the team from outside the bank.
"With exceptional customer service a priority, we want to recruit colleagues who bring the right values and who are passionate about creating the best possible outcomes for our customers."
Barclays’ Liverpool contact centre is near to Wavertree Technology Park.
Posted by Veronica Silva Cusi, news correspondent
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Barclays is a financial services group, with a significant international presence in Europe, the USA, Africa and Asia. It engages primarily in banking, investment banking, and investment management. It has been involved in banking for over 300 years; operates in more than 60 countries; and employs more than 110,000 permanent colleagues (including 32,500 at Absa).
Published: Thursday, January 21, 2016