News : Bartlesville’s Community Spirit is Recognized and Rewarded
Bartlesville, OK, USA, June 27, 2016 -- Sitel is proud to announce that the Bartlesville, OK, site has been honored with a Bronze medal by Contact Center World in the "Best in Community Spirit" category during this year’s North & South American Best Practices Regional Conference. Contact Center World is a well-respected global association for contact center and customer engagement best practices. The "Best in Community Spirit" awards are given to the Contact Centers that demonstrate dedicated and on-going support for their local communities.
This year, Sitel was well-represented by Stephanie Lief, Human Resource Business Partner. After submitting a detailed online entry questionnaire outlining Bartlesville’s successful community spirit program, her entry, among thousands of others across North and South America, were judged and scored by professionals from around the world. Bartlesville’s entry was on the finalist list and Stephanie was invited to formally present at the Regional Best Practices Conference in front of an audience of her peers.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Stephanie proudly presented "Creating an Effective Community Involvement Program," outlining Bartlesville’s commendable community activities and why their program has been so successful. She also delivered a best practices brochure as a take-away for her peers at the event. Stephanie accepted the Bronze award on behalf of the Bartlesville site, presented during a gala banquet at the Biltmore Hotel in Coral Gables, Florida earlier this month.
Way to go Stephanie and the team at Bartlesville!
Today's Tip of the Day - Measure Progress Not Activity
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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 190,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Tuesday, June 28, 2016
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