News : BBC Recognised for Best Practice in Public Sector Outsourcing
London, UK, May 3, 2016 -- Following a six-month process of internal review and external assessment, the National Outsourcing Association (NOA) has awarded the BBC with full corporate accreditation for its outsourcing.
The BBC’s spending is placed under intense scrutiny. To ensure that outsourcing best practice is being achieved across the board, the NOA’s Corporate Accreditation Programme has been implemented company-wide, across 12 major outsourcing contracts end-to-end, involving all stages of the contract lifecycle.
The corporate accreditation process involved high-level decision makers from across the entire BBC contributing their perspectives on different touch points from the outsourcing contracts they oversee, led by a dedicated BBC project manager. NOA software was then used to consolidate these views, highlighting prominent trends and issues. Accreditation was conducted by an external NOA auditor, who assessed the BBC’s outsourcing capabilities following a day of evidence gathering onsite.
Kerry Hallard, CEO of the NOA, commented: "At a time when government organisations are increasingly utilising outsourcing to help with cuts to funding, and the media is rife with public sector contract failures, it is crucial that public sector organisations take a measured approach towards their outsourcing relationships, so that they are able to achieve the utmost success with their sourcing.
"The Corporate Accreditation Programme is a crucial part of the NOA’s ongoing campaign to professionalise the outsourcing industry. Participating organisations see the process as a journey towards outsourcing excellence, confirming competency, tackling weaknesses, and assuring customers and stakeholders that they’re in the safest hands.
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"The BBC undertook corporate accreditation to get external expert analysis of our processes and procedures for the awarding and governing of our major outsourced contracts," added Jim Hemmington, director of procurement at the BBC. "We chose the NOA as an external accreditor because they are widely recognised as being at the forefront of contract management. Thanks to the programme, we’ve identified specific areas for refinement, including simple steps we can take to make quick and meaningful improvements.
"In the long term, the NOA’s analysis will initiate the simplification of some processes, and help us create a more efficient outsourcing lifecycle model – closely based on the NOA’s – that will remove unnecessary costs from our procurement process and lead to even more efficient contract delivery, giving further opportunity to create ongoing value through the lifecycle of our contracts.
"Overall, we’re anticipating greater efficiency and lower costs in both the acquisition and delivery of outsourced services. The BBC plans to use the NOA’s outsourcing standards long into the future, to help demonstrate that we are keeping pace with emerging best practice and driving as much value as possible through our outsourced provision."
Background to the NOA’s Corporate Accreditation Programme
Posted by Veronica Silva Cusi, news correspondent
Source: National Outsourcing Association
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