News : Beaumont Health and Kyruus Partner
Boston, MA, USA, Feb 23, 2016 -- Kyruus, Inc., a provider of patient access and referral management solutions, announced that Beaumont Health has selected the ProviderMatch suite of products to optimize patient access and patient experience across its physician network. Kyruus’ provider data management and smart scheduling technologies will power the online physician finder and referral services call center across the dollar health system, recently formed through a merger between Beaumont Health System, Botsford Hospital, and Oakwood Healthcare.
"A critical step for Beaumont after the merger was to gain a firm understanding of the entire network of physicians that we now have in place: who they are, what they do, and how to best leverage their unique areas of expertise," said Deb Morse, Contact Center Director at Beaumont Health. "The next step was to provide our patients with intuitive and reliable tools to find the right provider for them, whether online or through our referral services center. Kyruus is able to serve both of these needs for our patients."
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Beaumont Health has recognized the importance of providing consistency across all patient access channels. We’re thrilled to be partnering with them to enable this vision," said Graham Gardner, CEO of Kyruus.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ask For Ideas
More Editorial From Kyruus, Inc.
About Kyruus, Inc.:
Kyruus is a provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access. Leveraging a proprietary Big Data approach, our technologies integrate and enrich information about provider expertise, demographics, and scheduling logic for real-time referrals and supply-demand matching throughout the health system. ProviderMatch ensures that patients are matched with the right providers, at the right time, in a manner that maximizes provider efficiency and care coordination.
Published: Monday, February 29, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S...