News : Belfast TeleTech Call Centre to Hire 140 People in New Boost
Belfast, UK, June 25, 2015 -- A US call centre firm is creating 140 jobs in north Belfast - little more than a year after it slashed almost 200 jobs from the same site.
TeleTech in Colorado is hiring new staff for its Duncairn Gardens base after landing a contract to work with an international mobile phone operator.
The company held a number of recruitment days at its north Belfast base this week and last.
The announcement comes a year after the loss of a major contract led to 197 jobs being cut at the call centre in Duncairn Gardens.
But the new posts have been welcomed by North Belfast SDLP MLA Alban Maginness.
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He said: "If jobs are being created, then it's a great thing for any community - particularly in north Belfast.
"Regrettably, the call centre business is subject to the international communications markets, and their highs and lows."
In a statement, the firm said: "These positions are great for people with customer service experience and those looking to start a career with TeleTech, as they involve working with a globally-recognised telecommunications clients."
Posted by Veronica Silva Cusi, news correspondent
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TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1982, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. The Company's 49,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
Published: Friday, June 26, 2015
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