News : Belk Renews Partnership With eBay Enterprise
King of Prussia, PA., Dec 22, 2014 -- eBay Enterprise, an eBay Inc. company, announces an extended multiyear agreement with Belk Inc., a privately owned department store company. eBay Enterprise will continue to provide Belk with multi-site customer support to scale with Belk’s continual growth.
Belk first partnered with eBay Enterprise in 2008 with the launch of their website. Since then, Belk has increased its online business significantly and eBay Enterprise has continued to support that growth by providing customer sales and service solutions through various contact channels.
"We pride ourselves on providing an excellent shopping experience and unparalleled customer service," said Ivy Chin, Belk’s Senior Vice President of Ecommerce. "eBay Enterprise has exemplified our southern hospitality motto and has helped us drive customer satisfaction over the years."
Posted by Veronica Silva Cusi, news correspondent
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About eBay Enterprise:
eBay Enterprise is a leading global provider of omnichannel solutions, including Magento open-core technology, retail order management, fulfillment and customer care services and marketing solutions. eBay Enterprise is headquartered in King of Prussia, Pa. and has major service offices in Austin, Barcelona, London, Los Angeles and New York. eBay Enterprise is an eBay Inc. (Nasdaq: EBAY) company.
About Belk Inc.:
Belk, Inc. is a mid-range to upscale department store chain founded in 1888 by William Henry Belk in Monroe, North Carolina. It is the nation's largest family owned and operated department store company and has 306 locations in 16 different states.
Published: Tuesday, December 23, 2014