News : Best of The Best Heading to Orlando in June
ContactCenterWorld.com – the Global Association for Contact Center Best Practices & Networking releases names of some of the 2014 Top Ranking Performer Awards Finalists who are lining up to share their best practices at the 2014 Best in Americas conference in Orlando this coming June
Included in the list of finalists who will share their practices at our conference are
• Dynamic Funds (Canada)
• Kroger (USA)
• Cars.com (USA)
• Loyalty One /Airmiles (Canada)
More names to be released over the coming days!
Its been an amazing year for the 9th annual Top Ranking Performer Awards – we attracted the best from over 40 nations around the World, including over 250 entries were received for this region alone in the 9th annual awards where the best of the best compete in a company against company/nation against nation format that some have likened to the Olympics and it’s the best place to hear best practices as every finalist is tasked with sharing best practices and they are judged live at the event so everyone learns – even the best come away with pages of new innovations and practical ideas. They also network with each other in a fun environment!
Several participants shared their enthusiasm for the awards and upcoming conference including:
Christian Nzigamasabo of Dynamic Funds told us "It's a great honor to be invited to compete with the best in my region. I really feel like the best days for me and my team are ahead, and I like the idea of getting measured with the best in the world. I am always learning and I believe this experience will increase my knowledge, my appreciation and my love of my job. See you in June!
Chris Ralstin Kroger added "It is an honor to be considered as a finalist! I am grateful for the opportunity to represent my company, my team, and my peers in an industry that is full of passionate and innovative leaders, in a world of customers that demand passion and innovative solutions!"
Mirza Mujkanovic of cars.com wrote "We are honored to be a finalist for this award because it validates that we're doing the right things to help grow our company and do what's in the best interest of our customers. It is recognition like this that confirms that we’re moving in the right direction and developing and incorporating the initiatives which allow us to remain competitive in our industry."
Gretta Cardoz of LoyaltyOne said "Wow what an honour! Being invited to be a finalist in the 2014 Top Ranking Performers Awards from ContactCenterWorld is like a miracle, a dream come true. I am very proud to be working for a great company that supports and motivates associates in their career growth and development. This experience will give me the exposure and a wonderful experience to share my knowledge, which will further enhance my skills and help me rise up the ladder of success.
The 2014 Best Practice Conference where each of these finalists and many more will share their best practices takes place at the Holiday Inn, Lake Buena Vista Orlando Florida 16-19th June – details available here https://www.contactcenterworld.com/conferences/
Today's Tip of the Day - Continuous Improvement
About Raj Wadhwani:
After leaving Kings College in London with a degree in Physics, Raj Wadhwani, President of ContactCenterWorld.com, spent his early years in a sales & marketing role with market leaders such as Unilever & Lafarge. In 1996 he set up his own call center consultancy & training company. Over the next 3 years his company won awards for customer care, he trained hundreds of managers from major corporations on how to manage their call centers and advised corporations on strategy & performance management. In 1999 he set up CallCenterWorld.com and changed the name to ContactCenterWorld.com in 2001
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 145,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link http://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Monday, March 24, 2014