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News : Best of the Best Heading to Singapore This June
ContactCenterWorld.com – the Global Association for Contact Center Best Practices & Networking releases names of some of the 2014 Top Ranking Performer Awards Finalists who are lining up to share their best practices at the 2014 Best in Asia Pacific conference in Singapore this coming June
Included in the list of finalists who will share their practices at our conference are
• Bank Central Asia (Indonesia)
• iiNet (Australia)
• SMBC Nikko (Japan)
• SingTel (Singapore)
More names to be released over the coming days!
It’s been an amazing year for the 9th annual Top Ranking Performer Awards – we attracted the best from over 40 nations around the World, including over 700 entries were received for this region in the 9th annual awards where the best of the best compete in a company against company/nation against nation format that some have likened to the Olympics and it’s the best place to hear best practices as every finalist is tasked with sharing best practices and they are judged live at the event so everyone learns – even the best come away with pages of new innovations and practical ideas. They also network with each other in a fun environment!
Keyur Trivedi, Contact Center Manager - COO - PCCW Teleservices Inc Philippines.
" I am very happy and excited to again participate in Contact Center world, the presentations are very informative and we get to learn about the challenges faced by various contact centers and the creative solutions that they present."
Dinesh Venugopal, Head - Banking Capital Markets and Specialized Market Unit at Mphasis.’wrote " Providing customers with an extraordinary experience through our contact centers has always been an integral part of our corporate DNA. We are extremely excited and honored to have reached the finals and to be one of the Top Ranking Performers of the prestigious APAC Contact Center World Awards 2014!
Tracy Penny, Director Customer Services DHL NZ wrote "Making a finalist and being invited to attend such a prestigious event in Singapore is amazing. What a motivating and great opportunity.
The 2014 Best Practice Conference where each of these finalists and many more will share their best practices takes place at Hard Rock Hotel, Resorts World, Sentosa Singapore 2nd – 6th June – details available here https://www.contactcenterworld.com/conferences/
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About Raj Wadhwani:
After leaving Kings College in London with a degree in Physics, Raj Wadhwani, President of ContactCenterWorld.com, spent his early years in a sales & marketing role with market leaders such as Unilever & Lafarge. In 1996 he set up his own call center consultancy & training company. Over the next 3 years his company won awards for customer care, he trained hundreds of managers from major corporations on how to manage their call centers and advised corporations on strategy & performance management. In 1999 he set up CallCenterWorld.com and changed the name to ContactCenterWorld.com in 2001
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Monday, March 24, 2014