News : Beyond Bank Australia Partners with UXC Eclipse
Sydney, Australia, Aug 4, 2016 -- UXC Eclipse, a CSC company, has successfully implemented a cloud-based IT solution that is transforming operations and improving customer interactions for Beyond Bank, an Australian customer-owned banks.
Beyond Bank Australia was looking to improve ways to provide services to customers, track interactions, manage workflows, and maintain and secure customer information. UXC Eclipse implemented a solution that utilizes the entire Microsoft Stack in the cloud, including Microsoft Dynamics CRM Online, Office 365, SharePoint, Dynamics Marketing, Azure Service Bus, and more. The first stage of this implementation began in September 2015, and the full offering will be live later this month.
Robert Aitken, CIO, Beyond Bank, said: "The Bank needed a solution that could integrate information from the previously-siloed systems across every customer touchpoint to deliver a single view of the customer. The solution also needed to integrate with the bank’s core banking system to simplify workloads to leverage potential opportunities faster."
"This is one of the most significant projects Beyond Bank has undertaken in 10 years. It has been truly transformational and a real game-changer for the organization. UXC Eclipse was the best partner to deliver such a successful project", Aitken noted.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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About UXC Eclipse:
UXC Eclipse is a global ERP & CRM software implementation partner delivering a choice of intelligent business solutions.
Published: Tuesday, August 9, 2016