News : BillingTree and TCN Announce Strategic Integration Partnership

#contactcenterworld, @tcn

Phoenix and St. George, UT, USA, Nov, 2018 -- BillingTree(R), a payment problem solver™, announced an integration with TCN, a provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide. The two-way partnership provides BillingTree customers with access to new dialing and calling services and TCN customers with access to the BillingTree merchant services and Payrazr(R) platform. Through this partnership, companies can now deploy, scale and adapt payment processing services to the needs and priorities of their businesses.

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"We are proud to partner with leading technology and payment processing providers, such as BillingTree, to offer our customers convenient and seamless ways to process payments across any channel," said Terrel Bird, co-founder and CEO of TCN. "This partnership is just another example of how TCN strives to help companies become and remain personalized, perceptive, proactive and progressive to better engage with our customer base."

"Flexible and on demand consumer enabled communications with payment acceptance is strategically significant to the success of client engagement and revenue management activities. This partnership comes at a time when interest in voice enabled experiences such as Alexa, Siri and Cortana are at an all-time high," said Russ Palay, director of product at BillingTree. "Given the complementary technology of TCN and BillingTree, this integration makes perfect sense, helping call center organizations and contact center agents save time and better serve their customers."

#contactcenterworld, @tcn

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Today's Tip of the Day - Deploying Speech Recognition

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About TCN:
Company LogoAs a leader in the voice broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) solutions. Their cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete.
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Published: Monday, December 3, 2018

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