News : Black Book Names Nuance #1 in Two Healthcare Industry Reports
Burlington, MA, USA, Dec 7, 2016 -- Nuance Communications, Inc. (NASDAQ: NUAN) announced it has been named the leading vendor in two recent surveys conducted by the independent market research and opinion research company, Black Book™ Research. Nuance ranked #1 for Clinical Documentation Improvement (CDI) for the third consecutive year, and ranked #1 for End-to-End Healthcare Coding, CDI, Transcription and Speech Recognition Technology for the second consecutive year. Black Book interviews healthcare executives about their current technology and services partners and awards top-performing vendors based on indicators of client experience and customer satisfaction.
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Nuance gained the highest scores on the majority of 18 key performance indicators measured, more than three times any other vendor in end-to-end clinical documentation solutions. These technologies are top of mind as healthcare professionals plan for 2017 and look to leverage CDI, coding, speech recognition and medical transcription to optimize electronic health records (EHRs). Black Book found 94% of those surveyed plan to increase their spending for these solutions by 10% or more next year.
"Healthcare organizations recognize that failing to address flaws in documentation processes or to capture the data they need in EHRs results in increased errors, financial losses and diminished patient care," said Doug Brown, managing partner of Black Book. "As a top ranked vendor year after year, Nuance has proven that in the eyes of healthcare leaders it delivers innovations and outcomes in CDI and end-to-end clinical documentation that meet and exceed their expectations."
"It’s a significant milestone for Nuance end-to-end clinical documentation solutions to be recognized for providing innovations that support our clients, helping clinicians spend 50% less time documenting care, and enabling them to spend more time with patients. Up to 98% of clinicians are satisfied with the intelligence Nuance provides and would recommend our solutions to their peers," said Satish Maripuri, executive vice president and general manager of the Healthcare Division, Nuance. "Plus, our CDI clients are in the top 25% best performing on mortality ratings and our new clients realized an 8.5% average case mix index improvement in 2016, showing clinical and financial outcomes that matter."
Posted by Veronica Silva Cusi, news correspondent
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Nuance Communications (NASDAQ: NUAN) is a provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
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