News : Black Box Expands Cloud Service Offerings
Sept 18, 2014 -- Black Box Corporation (NASDAQ:BBOX), a technology solutions provider, announces that it has added two Cisco Powered collaboration services to its growing portfolio of cloud communications solutions. Hosted Collaboration Solutions and Contact Center as a Service (CCaaS), Cisco Powered services, are built upon Cisco’s Unified Communications software and architecture and are combined with Black Box services and technical expertise to offer partnership to enterprises migrating to cloud communications.
Cloud communications offer substantial benefits to companies looking for more flexibility for their communications solutions. "Black Box is excited to offer these innovative solutions to our clients," commented Chris Tjotjos, Vice President of Black Box. "Navigating the emerging area of hosted communications solutions can be challenging. Black Box has set out to advise clients and deploy solutions that enable customers to leverage cloud solutions to drive the business outcomes they are looking for," Tjotjos added. "These Cisco Powered services deliver the flexibility, scalability, and procurement models that our clients need."
As a Cisco Gold Partner, Master Cloud and Managed Services Partner, and Master Collaboration Partner, Black Box is positioned to design and deploy pure cloud or blended cloud and on-premises options which enable clients to take advantage of the right hosted elements for their organization.
Posted by Veronica Silva Cusi, news correspondent
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About Black Box:
Black Box is a provider of network infrastructure services and products. From its headquarters in scenic Lawrence, Pennsylvania, 20 miles south of Pittsburgh, to its offices in 141 countries around the world, Black Box serves 175,000 clients.
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Friday, September 19, 2014